Our Community Commitment

Our Community Commitment

Serving the needs of our local communities is at the heart of how Valley does business. Our success is measured not only by our earnings performance, but also by our actions in our local community, which impact growth and prosperity.

In 2016, we invested approximately $1 billion in products, services and support that contributed to the development of our communities across New York, New Jersey and Florida.

Our Methodology

Valley has specific goals for lending, investment and community development activities to ensure we are meeting credit needs across all of our assessment areas according to The Community Reinvestment Act of 1977 (CRA), which encourages economic inclusion. This serves as good business practice, since affordable homes and small businesses act as an economic engine to sustain the neighborhoods and people in which we invest. In addition, financially aware individuals are better able to access opportunities and contribute back to their communities. Valley’s broader community development efforts demonstrate the Bank’s commitment to responsible corporate citizenship.

Access for All

Valley operates over 200 retail branch offices throughout New York, New Jersey, Florida and Alabama. The Bank offers a variety of services to increase access to opportunity and improve the financial lives of individuals, including first time home buyers and small business owners.

Community Service

Our employees take an active role in the communities we serve, helping us build stronger and more financially secure neighborhoods. In addition to philanthropic service at the corporate level, we encourage our employees to become actively involved in community service, including through volunteer engagement with community based partners.

Statement on Fair Treatment
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Statement on Fair Treatment

We are committed to treating customers, applicants and communities in a fair, forthright and respectful manner and in compliance with all applicable laws and regulations.

Corporate Social Responsibility Report
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Corporate Social Responsibility Report

Valley’s many areas of impact upon the people and communities we serve

CRA Plan
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CRA Plan

The Bank’s goals for lending, investment, and community development service in the regions it serves and the timetables for achieving those goals.

Valley in the community

We are proud to support the growth of our communities


A message from our President & CEO


"Whether it's investing in small businesses, creating more affordable homeownership opportunities, providing financial education or environmental stewardship, our goal is to advance people, businesses and communities."          


Ira Robbins

      President and CEO of Valley National Bank