Fair lending means unbiased and nondiscriminatory access to credit. Valley National Bank and its subsidiaries (collectively, Valley) are committed to making their consumer and commercial lending programs available to all applicants on a consistent and fair basis without discrimination on the basis of race, color, religion, sex, sexual orientation, marital status, age (exclusive of the requirement of being of a competent age to contract and subject to age restrictions of specific products and services), national origin, disability or any other prohibited basis under federal or state laws or regulations (collectively, “Prohibited Factors”).


Valley prohibits the following activities based on Prohibited Factors:

  • Failure to provide information or services

  • Providing different information or services regarding any aspect of the lending process

  • Discouraging the submission or completion of an application for credit

  • Using different standards in determining whether to extend credit

  • Varying the terms of credit offered

  • Using different standards to evaluate collateral

  • Treating a borrower differently in servicing a loan


Valley’s commitment to fair lending is implemented through its Fair Lending Program which is designed to ensure that every applicant and borrower receives fair and equitable treatment.


Statement on Fair Treatment

Valley is further committed to treating customers, applicants and communities in a fair, forthright and respectful manner and in compliance with all applicable laws and regulations. In keeping with this commitment, Valley’s Board of Directors mandates that it is the duty of every Valley employee and director to know and meet the ethical and compliance related requirements of their role.


Valley provides its products and services to consumers and businesses on a consistent and fair basis without discrimination based on Prohibited Factors and in a safe and sound manner that is consistent with the Valley’s goal of protecting the interests of depositors and shareholders.


Valley’s commitment to fair treatment is communicated to all employees and directors and implemented through comprehensive ethics and fair lending training and compliance programs.