Keep a look out for fraud and scams
We want to keep all our customers safe from fraud and scams. Sometimes you may get a call from someone impersonating your bank so they can gain access to your accounts.
Read below for things your bank will never ask you, so you can protect yourself from scammers.
We will never call and ask you for:
Your personal computer's
IP address
Credit/debit card number including CVV and expiration date
If you receive a call that claims to be from Valley, hang up and call Valley's toll free number at 800-522-4100
Helpful tips to ensure you stay safe online
Staying safe on your personal computer
Valley will never ask you:
Look out for suspicious emails and texts
We will NEVER reach out to you via email and/or text message for any personal or account information. But, when you call us, we will ask for personal information to verify your identity to keep your accounts secure.
If you receive any suspicious calls, emails, or texts - remember you can call us on 800-522-4100 or
visit us in branch to make sure your account is safe and secure