Q: How can I make a loan payment?
A: There are a number of ways to make a loan payment. You can:
- Make online payments from any domestic bank checking account or debit card quickly and conveniently at valleyloanpayments.com.
- Sign up for free online bill pay from your Valley checking account through Personal Consumer Online and Mobile Banking. For added convenience, set up auto pay while enrolling at valley.com/personalonlinebanking.
- Set up an auto debit from your checking account at Valley or any other U.S.-based financial institution. To set up this service, please contact Customer Service at 800-522-4100 or visit one of our conveniently located branches. For calls made from outside the U.S. and Canada, please call 973-305-8800.
- Make a payment at one of our conveniently located branches. To find a branch near you, please use our Branch and ATM Locator.
If you want to make your payments by mail, please read on to know where to send your payments:
Mail consumer loan, home equity, credit card and auto loan payments to:
Valley National Bank
PO Box 953
Wayne, NJ 07474-0953
Mail mortgage payments to:
Valley National Bank
PO Box 954
Wayne, NJ 07470-0954
Mail home equity and Cash Value Line of Credit (CVLC) payments to:
Valley National Bank
PO Box 952
Wayne, NJ 07474-0952
Mail commercial loan, commercial mortgage or commercial line of credit payments to:
Valley National Bank
Commercial Note Dept.
PO Box 558 Wayne, NJ 07474-0558
or
Valley National Bank
Loan Operations Dept.
1700 Palm Beach Lakes Blvd
Suite 1000
West Palm Beach, Fl 33401
Q: How can I view my loan statements online?
A: Valley does not currently offer electronic statements for loan accounts, but will do so in the near future. In the meantime, your coupon book or monthly loan statement along with your bank account statement will serve as documentation for your loan payment history. You may also wish to utilize our online banking service to view your loan information.
Q: Where should I mail an overnight package or payment?
A: To ensure that your payment is received and processed in a timely manner, please contact Customer Service at 800-522-4100 and a representative will provide you with the corresponding mailing address for your loan account. For calls made from outside of the U.S. and Canada, please call 973-305-8800.